Accessing counselling at Highbury Counselling Centre

Step 1

The first step is to read the information leaflet about the centre and the services we provide.

Information leaflet

Step 2

If you decide to access the counselling service then complete the Access to Counselling form and the Equal Opportunities Monitoring Form 

The information contained in all these forms will be kept confidential.

Step 3

Once you have completed the forms, send them to us along with the one-off assessment fee of £40 (£20 if you are unemployed, retired or a student) to book an appointment for an assessment.

This can be done via post (to the address on the form), or send your forms by email and your payment by Paypal.

Assessment Fee

Step 4

Once we have received your form and payment, you will be offered an appointment for an assessment within two weeks.

During this appointment, you will have an opportunity to talk about yourself, explain why you are seeking counselling at this time in your life and also ask questions about the process.

Fees for counselling vary and can be discussed at the assessment. We ask all clients to agree a donation for their counselling fee on a sliding scale based on their capacity to contribute .

Step 5

After the assessment appointment, we will identify, within a week, the counsellor most suitable to work with you.

Within the next 2 weeks you will either be contacted by the counsellor to arrange a suitable start date, or by the administrator to advise you of the likely timescale before counselling can begin, if there is a delay.

Step 6

When you first meet with the counsellor you will both agree a counselling contract. This simply talks about the responsibilities of both you as a client, and those of the counsellor. It also sets in place things like confidentiality, length of sessions, what happens at the end of the agreed period. Here is a copy of a sample contract.


After your counselling has finished it would be helpful to us to receive your feedback. You can use the form below


Our counselling service is accredited by the British Association for Counselling and Psychotherapy and all our counsellors abide by the BACP Ethical Framework.

If you require any further information please contact us on 020 7354 4791 or at

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