Position Available: Service Manager

Salary: Currently £41,603.00 - £46,534 per annum inclusive of London Weighting

Location: WLM The Haven, 280 Holly Park, London N4 4AQ


Do you have the exceptional leadership skills required to guide a team to deliver outstanding levels of resident care and support?

ABOUT WLM

WLM’s mission is to empower positive change.

WLM has been working in the community in London since 1887.  We currently work in Lambeth, Southwark, Westminster and Islington providing a range of services supported accommodation for ex-military personnel, a residential care home for men managing an addiction to alcohol, an approved premise for men coming out of prison, advice and support for people experiencing homelessness, affordable and accessible counselling in the community and financial resilience services.

WLM is values led organisation.  Our people are the heart of what we do.  We have recently embarked on developing an asset based approach in partnership with Mayday Trust building on our work embedding recovery and psychologically informed approaches.

ABOUT WLM THE HAVEN

WLM The Haven is a CQC registered care home for men managing an addiction to alcohol.  It offers long-term care and accommodation, providing a stable environment using a harm-reduction approach.

ABOUT THE ROLE

The Service Manager is responsible for overall service delivery and providing effective leadership for the staff team.

We are looking for an experienced leader with exceptional ability to establish a high quality service in a CQC regulated care home.  You will have the ability to motivate staff as you lead on the change management process – designed to improve service quality in line with CQC requirements.

The role requires a highly motivated, flexible and passionate individual.  You will need to be able to work collaboratively with colleagues and have the ability to establish and maintain relationships with appropriate networks.

In return WLM offers a competitive salary, generous annual leave (27 days on appointment, rising to 30 days after 5 years continuous service), staff benefits including interest free season ticket loan and group personal pension plan.

HOW TO APPLY

  • Please see the job description and person specifications HERE.
  • Please download and complete the application form HERE. Please return it to [email protected].
  • Please also take the time to complete the Equality and Diversity Monitoring Form and return to [email protected]
  • Please note an Enhanced DBS certificate is required for the role.
  • Interviews will be held as applications are submitted and before the closing date below so please apply early.
  • The closing date for applications is midnight Monday 8th February 2021.
  • If you have any questions about the role please contact [email protected]

Please ensure that all documents submitted to WLM are in either MS Word document or PDF format. If you are using the Pages application on an Apple device, you will need to change the document to one of these formats.

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