Our work Real life stories 'I was very worried about how I’d cope. Thank you for getting in touch, it’s taken the stress away.' Iris first came to WLM St Luke’s for help with replacing her broken washing machine and cooker. She also had a dangerously uneven concrete floor in her hall. Iris has complex physical and mental health problems and poor mobility - she suffers repeated fractures to her feet and is at risk of falling and causing further health complications. We successfully applied for funding to replace her cooker and washing machine and also obtained a grant for a hall carpet. When the COVID-19 lockdown started, we contacted Iris and other people who used WLM St Luke’s, to check they were okay and getting the support they needed. Unfortunately, Iris's carers had been unable to visit and she needed shopping. Iris's disability means she is unable to go to the supermarket, even during special times for vulnerable people. We referred Iris to Age UK’s support service for vulnerable people. Now, Iris simply phones in her groceries list and a volunteer does her shopping and drops it off at her home. “I was very worried about how I’d get my shopping. Thank you for getting in touch, it’s taken the stress away. It’s so easy to phone them and get what I need. I also got sent a free food parcel by social services and that was very helpful. Thank you for the advice and support.” Help more people like Iris by donating to WLM and help us support more people needing free financial advice and support. Get in touch with WLM St Luke's service and become a WLM volunteer and change the lives of others in Iris's community.