Position available: Residential Assistant  

Salary: £23,411-£25,461 per annum (NJC Points 6-11) inclusive of London Weighting

Location: WLM Katherine Price Hughes Approved Premises, Islington, London


WLM’s mission is to empower positive change. 

WLM has been working in the community in London since 1887. We currently work in Lambeth, Southwark, Westminster and Islington providing a range of services including supported accommodation for ex-military personnel, a dual-diagnosis residential care home for men, an approved premise for men released from prison, advice and support for people experiencing homelessness, affordable and accessible counselling in the community, and financial resilience services.

WLM is a values led organisation. Our people are at the heart of what we do. We have recently embarked on developing an asset-based approach in partnership with Mayday Trust. 


WLM Katherine Price Hughes House (WLM KPH) is an Independent Approved Premises commissioned by the Ministry of Justice. Approved Premises (APs) provide an enhanced level of supervision, monitoring and rehabilitation for those released from prison. The post requires experience of working with vulnerable people and an understanding of residential setting.

The aim of WLM KPH is to provide every resident with a transforming experience which brings together an awareness of risk reduction, organised and effective rehabilitation into the community, and personal growth and motivation. WLM KPH aims to provide a residential placement which operates to Enabling Environment Standards which provide a flexible and adaptable framework to support improved relationships and well-being for all.


The role of a Residential Assistant is to contribute to the supervision of service users within prescribed policy and practice by monitoring residents and recording accurately on logs and databases. To promote people’s equality, diversity and rights and assist in creating a healthy, safe, and effective  day to day environment and in the provision of care and supervision to residents 24 hours a day.

The role requires certain skills and experience and to contribute to supporting service users’ progress, you will need to be empathetic, patient and resilient. The Residential Assistant must adhere to the policies in respect of the confidential nature of the information access whilst working in this position.


  • Please see the job description and person specifications HERE.
  • Please download and complete the application form HERE. Please return it to [email protected]
  • Please also take the time to complete the Equality and Diversity Monitoring Form and return to [email protected]
  • Please note an Enhanced DBS certificate is required for the role.
  • The closing date for applications is midnight on Friday 25th June 2021.
  • Interviews are to be confirmed however the post may be closed before the date above so please apply early.
  • If you have any questions about the role please contact [email protected]


Please ensure that all documents submitted to WLM are in either MS Word document or PDF format. If you are using the Pages application on an Apple device, you will need to change the document to one of these formats.