Position available: Team Administrator  

Salary: £26,793.00 per annum inclusive of London Weighting (Subject to Job Evaluation)

Location: WLM The Haven, 280 Holly Park, London N4 4AQ

Do you have experience of financial and office administration?

Do you have experience of working in a residential setting with residents who can demonstrate challenging behaviour?



WLM’s mission is to empower positive change.

WLM has been working in the community in London since 1887. We currently work in Lambeth, Southwark, Westminster and Islington providing a range of services including supported accommodation for ex-military personnel, a residential care home for men managing an addiction to alcohol, an approved premise for men coming out of prison, advice and support for people experiencing homelessness, affordable and accessible counselling in the community, and financial resilience services. 

WLM is a values-led organisation. Our people are the heart of what we do. We have recently embarked on developing an asset-based approach in partnership with Mayday Trust building on our work embedding recovery and psychologically informed approaches.


WLM The Haven is a CQC registered care home for men managing an addiction to alcohol.  It offers long-term care and accommodation, providing a stable environment using a harm-reduction approach.

The primary aims of the service are to address health, wellbeing and accommodation needs of residents using a Strength and Asset-based approach. We focus on strengths not what’s wrong. Staff and volunteers encourage residents to participate in activities that are of interest to them. We also encourage residents to develop or renew positive relationships where possible with their families and the wider community. 


The Team Administrator is responsible for supporting the team to deliver quality care and support to the people resident at The Haven by overseeing core administrative tasks in the service.   As part of this role, the holder will also be required to proactively participate in CQC audits and in following CQC regulations and standards.

The role has a regular Monday to Friday rota, however occasional work at weekends may be required.

In return WLM offers a competitive salary, generous annual leave (27 days on appointment, rising to 30 days after 5 years continuous service), staff benefits including interest free season ticket loan and group personal pension plan.

Please refer to the job description for additional information on the responsibilities and duties of the role.


  • Please see the job description and person specifications HERE.
  • Please download and complete the application form HERE. Please return it to [email protected]
  • Please also take the time to complete the Equality and Diversity Monitoring Form and return to [email protected]
  • Please note an Enhanced DBS certificate is required for this role.
  • Interviews will be held as applications are submitted and before the closing date below so please apply early.
  • The closing date for applications is midnight on Friday 25th June 2021.


Please ensure that all documents submitted to WLM are in either MS Word document or PDF format. If you are using the Pages application on an Apple device, you will need to change the document to one of these formats.

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