Position available: WLM Coach

Salary: £28,413 inclusive of London Weighting + pension

Location: WLM Seymour Place, Marylebone, London W1H 1NT


WLM’s mission is to empower positive change. 

WLM has been working in the community in London since 1887. We currently work in Lambeth, Southwark, Westminster and Islington providing a range of services supported accommodation for ex-military personnel, a residential care home for men managing an addiction to alcohol, an approved premise for men coming out of prison, advice and support for people experiencing homelessness, affordable and accessible counselling in the community, and financial resilience services. 

WLM is a values-led organisation. Our people are the heart of what we do. We have recently embarked on developing an asset-based approach in partnership with Mayday Trust building on our work embedding recovery and psychologically informed approaches. 

WHO YOU ARE                                                   

You have a passion and strong commitment to social justice. You listen and reflect, challenge and change. You have a strong sense of your own identity; you know who you are.

You know the system; you may have been in the system, worked in the system or want to get involved to change the system (whether that is the homelessness, social care, mental health, or criminal justice systems).

You care about people who do not have or are prevented from having a voice, you don’t want to rescue or be the hero, but you do want to listen and walk alongside.

You use your voice to create change through blogging, social media, and conversation.

You believe in each person’s ability to find their own way and make their own decisions.

You are honest, open and compassionate with a high level of integrity and a loyalty to those who share your values.

You know about power; you are able to give and take your own power and you understand anti oppressive practice and the importance of viewing your work with individuals within a wider political and social context.


You will be walking alongside individuals going through tough times, helping them to identify and remove system barriers, preventing people internalising structural problems as their own individual weakness. You will believe in those you work with and helping them connect with who they are, their strengths and who they can and want to be. You will be person-led.

You will be a system activist, identifying system barriers at a grassroots level and tackling them where possible. You will share your learning on the systemic issues people face when experiencing tough times with the Mayday team and your wider network. 

You will be an educator and influencer, sharing your experiences with other PTS Coaches, organisations and frontline staff. You will proactively seek out allies, people who are brave enough to join a movement which will make systems change a reality.


You work autonomously, accountable both to WLM and the people you walk alongside. You continually reflect and learn from your work through 1-1 PTS supervision. You come together with other Coaches, to organise, coordinate and lead on growing the movement and changing the system.

You join others within the organisation and wider system to inform thinking and challenge practice. You contribute to the UK movement for change through involvement in recruitment, training, and action on system change. You continually seek to improve our work through considering evidence, data and feedback.

You work across organisational and geographical boundaries, travelling and working online. You utilise all your skills and are not afraid to push yourself beyond your comfort zone, to create real change for those you walk alongside, whilst contributing to the wider movement.


  • Please see the job description and person spec HERE.
  • Please download and complete the application form HERE. Please return it to [email protected]
  • Closing dates for applications is midnight on Tuesday 27th July 2021.
  • Shortlisted candidates will be need to be available for both an interview and an assessment day. The dates are to be confirmed.

Please ensure that all documents submitted to WLM are in either MS Word document or PDF format. If you are using the Pages application on an Apple device, you will need to change the document to one of these formats.

Please also take the time to complete the Equality and Diversity Monitoring Form and return to [email protected]

If you have any questions about the role please write to Jamie Hickling, Area Manager South, at [email protected] 


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